Rely for Aged Care

Better workplace, better care

The Aged Care Royal Commission final report called for fundamental reform to provide greater respect, care and dignity for elderly Australians in care. Rely is an incident management system that helps aged care providers respond to the concerns of elderly residents and their families and manage mandatory reporting of serious incidents under the Serious Incidents Response Scheme.

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40% of aged care residents experience abuse

Research from the Royal Commission into Aged Care Quality and Safety suggests approximately 40% of elderly Australians living in residential care have experienced emotional and physical abuse. The same research shows 60% of aged care staff admitted elder abuse in the past year.

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Why aged care organisations use Rely

Serious incident reporting

Good governance

Listen up, Speak up

A better reputation

The extent of substandard care in Australia’s aged care system reflects both poor quality on the part of some aged care providers and fundamental systemic flaws with the way the Australian aged care system is designed and governed. People receiving aged care deserve better. The Australian community is entitled to expect better.

Build your knowledge

Explore our library of resources and learn how to build a better culture.

Learn how new psychological health regulations raise expectations for managing psychosocial risks and how to build defensible systems.
The corporate world is awash with consultants peddling culture transformation programmes that cost millions and deliver... PowerPoints. Meanwhile, the real lever for workplace excellence is gathering dust: everyday respect.
3 minute read
When most leaders think “workplace injury,” images of slippery floors or heavy machinery come to mind. Yet, the data—and recent high-profile court cases—tell a different story: psychosocial hazards now account for a significant and rapidly growing portion of workers’ compensation claims.
3 minute read
One of the most significant findings from WGEA's data is that while most organisations have comprehensive reporting structures, only 68% offer anonymous disclosure options.  The absence of such channels is a considerable barrier, discouraging employees from coming forward due to fear of retaliation or lack of confidentiality.
5 minute read
One of the most significant findings from WGEA's data is that while most organisations have comprehensive reporting structures, only 68% offer anonymous disclosure options.  The absence of such channels is a considerable barrier, discouraging employees from coming forward due to fear of retaliation or lack of confidentiality.
5 minute read
Rely, a leading workplace case management platform, is proud to announce its partnership with Intersection, Australia’s leading consultancy with expertise in transforming organisational culture to ensure safety and respect in the workplace. Against a backdrop of new legal obligations and societal change, this collaboration equips Australian workplaces with easy access to innovative tools and trauma-informed support.
3 minute read
Download our Better Workplace Investigations Guide and learn how to conduct best practice investigations through a framework of policies and more.
The work health and safety landscape is ever evolving, and I think the last few years has seen an acceleration of development in one specific area – psychosocial safety. As an early adopter of psychosocial safety law, the Australian experience should be reviewed for others to learn.
5 minute read
Mental health conditions account for an increasing proportion of serious workers compensation claims and has significantly increased over the past 5 years.
Rely has launched the Cut It Out program to help employers combat sexual harassment at work and comply with Respect@Work laws.
2 minute read
Rely and Your Call partner with the Aged and Community Care Providers Association to help manage incidents and protect the elderly.
From 1 December 22, the Serious Incident Response Scheme (SIRS) in aged care will be extended to home care and flexible care. Here’s what you need to know.
8 minute read

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