Rely for Aged Care

Better workplace, better care

The Aged Care Royal Commission final report called for fundamental reform to provide greater respect, care and dignity for elderly Australians in care. Rely is an incident management system that helps aged care providers respond to the concerns of elderly residents and their families and manage mandatory reporting of serious incidents under the Serious Incidents Response Scheme.

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40% of aged care residents experience abuse

Research from the Royal Commission into Aged Care Quality and Safety suggests approximately 40% of elderly Australians living in residential care have experienced emotional and physical abuse. The same research shows 60 percent of aged care staff admitted elder abuse in the past year.

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Why aged care organisations use Rely

Serious incident reporting

Good governance

Listen up, Speak up

A better reputation

The extent of substandard care in Australia’s aged care system reflects both poor quality on the part of some aged care providers and fundamental systemic flaws with the way the Australian aged care system is designed and governed. People receiving aged care deserve better. The Australian community is entitled to expect better.

Build your knowledge

Explore our library of resources and learn how to build a better culture.

Rely and Your Call partner with the Aged and Community Care Providers Association to help manage incidents and protect the elderly.
From 1 December 22, the Serious Incident Response Scheme (SIRS) in aged care will be extended to home care and flexible care. Here’s what you need to know.
8 minute read
This article (4:30 read time) provides the key takeaways and a video recording of Your Call's webinar (30 mins) on Psychological Safety at Work
Download our Better Workplace Investigations Guide and learn how to conduct best practice investigations through a framework of policies and more.
Download our free guide on Psychological Safety at work and discover how to build a psychologically workplace.

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